Delete your BonusBank account

App: BonusBank (org.bonusbank.bonusbank). Developer: Sole trader (IP) Volodin S. V., tax ID (INN) 666307848501.

You can delete your account at any time — right in the app or by email. Deletion cannot be undone.

Delete your account in the app

Open BonusBank (the mobile app or the web version) and sign in.
Go to “Profile”.
At the bottom, tap the red “Delete account” button.
Read what will happen to your groups, enter your password and confirm.

The account is deleted immediately and you get a confirmation email.

No access to the app?

Email sv@1147.org from the address your account is registered with, subject “Delete account”. We will delete the account within 30 days and reply. Forgot your password? Reset it on the sign-in screen.

What is deleted right away

your name, email and password;
membership in all groups, join requests, task participation;
all sign-in sessions on every device;
push notification tokens (FCM, RuStore, Huawei) and Web Push subscriptions.

What happens to your groups

Groups you own where you are the only admin are deleted entirely — with all tasks, messages and coin history. If such a group has children or other members, make someone else an admin first.
Groups that have another admin pass to that admin.
You simply leave all other groups.

What is kept

Your messages, tasks and coin records in groups that still have other members are kept so the group's history stays intact, but without your name — they are labelled “Deleted user”. Payment records are kept as long as accounting law requires (at least 5 years); server logs for no longer than [уточнить: period] days.